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1. Shipping Locations
We offer worldwide shipping. Shipping costs and delivery times will vary depending on your location.
2. Shipping Methods
We use trusted carriers such as Fedex and DHL for our shipments. The shipping method and cost will be displayed at checkout.The shipping costs includes the cost of an FSC approved foam lined shipping crate.
3. Processing Time
Orders are typically processed within 2-4 weeks. For bespoke mirrors, processing time may vary depending on the complexity of the design and production schedule.
4. Shipping Time
Please note that shipping times are estimates and may vary due to external factors such as customs delays or courier disruptions.
5. International Shipping
International orders may be subject to customs duties and taxes. These are the responsibility of the customer and are not included in the shipping cost. Customs may ask you to complete forms in order to release the goods from customs.
Import Taxes, Duties & Customs Fees
Orders shipped internationally may be subject to import taxes, customs duties, and fees imposed by your country's customs authority. These charges are the responsibility of the customer and are not included in the product or shipping price.
To estimate the expected import taxes and duties before placing your order, you can use the SimpleDuty calculator available at:
https://www.simplyduty.com/import-calculator/
6. Tracking Your Order
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on the carrier's website.
7. Damaged or Lost Shipments
If your order arrives damaged or is lost in transit, please contact us immediately at info@theconvexmirrorcompany.com. We will work with the carrier to resolve the issue and offer a replacement or refund.
8. Changes to This Policy
We may update this Shipping Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly.
